Privacy Policy

Your Privacy

Robin Hood-Stamp Company are totally committed to protecting the privacy of our site visitors and customers. The Robin Hood-Stamp Company team members are customers themselves of other Internet sites and fully appreciate and respect the importance of privacy on the Internet. We will not disclose information about our customers to third parties except where it is a necessary part of providing a service to you - e.g. Arranging for a product to be sent to you.

Your Consent

We will not rent or sell your name, address, e-mail address, credit card information or personal information to any third party (excluding partners from whom you may have linked to our site) without your permission. If you have purchased from our store, subscribed to one of our catalogues, or advised us of your e-mail address, post & telephone we may occasionally update you on news and special opportunities via e-mail or post.

Communication & Marketing

By registering with the Robin Hood-Stamp Company web-site and providing Robin Hood-Stamp Company with your email, postal address, telephone number you consent to receive communication from us about our latest products and special offers (Our emails refer to your Robin Hood-Stamp Company registration and the products & services we offer which we think may be of interest to you.

Opting out of Communication

All Robin Hood-Stamp Company customers have the option to opt-out of receiving marketing communications from us. If you do not wish to receive marketing (emails, postal, telephone) from us and/or selected third parties we recommend you opt-out by sending an email to customerservice@robinhood-stamp.co.uk

Site Statistics

We may disclose aggregate statistics about the number of visitors to our site or number of purchases made on the site as required by our investors. Our webstats package Smarterstats gathers data regarding the visitors to our site on our behalf using cookies and code which is embedded in the site. Both the cookies and the embedded code provide statistical information about visits to pages on the site, the duration of individual page view, paths taken by visitors through the site, data on visitors' screen settings and other general information. Robin Hood-Stamp Company uses this type of information, as with that obtained from other cookies used on the site, to help it improve the services to its users.

Checking your details

If you wish to verify the details you have submitted to Robin Hood-Stamp Company you may do so by contacting us via the e-mail address, telephone number or address given below. Our security procedures mean that we may request proof of identity before we reveal information. This proof of identity will take the form of your e-mail address and password submitted upon registration. We would strongly recommend that you do not use the browser's password memory function as that would permit other people using your terminal to access your personal information - write it down and keep it somewhere safe.

What are Cookies?

A cookie is a small information file that is sent to your computer and is stored on your hard drive. If you have registered with us then your computer will store an identifying cookie which will save you time each time you re-visit Robin Hood-Stamp Company, by remembering your email address for you. You can change the settings on your browser to prevent cookies being stored on your computer without your explicit consent.

Contacting us

We are always pleased to hear from our customers (even if it is a complaint!). We are always grateful for any time you spend providing us with the knowledge we need to ensure our customers are completely satisfied - we want you to return to the site and to recommend us to your friends and family. If you have any questions or feedback about this statement please do not hesitate to contact the Robin Hood-Stamp Company team, who will be delighted to answer any questions you may have.

You can either send an email to: customerservice@robinhood-stamp.co.uk

Or, write to us at :

Robin Hood-Stamp Company
Rushcliffe House
17/19 Rectory Road
West Bridgford
Nottingham
NG2 6BE
United Kingdom

 
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