Frequently Asked Questions

Payment Methods

We are able to process most internationally recognised credit and debit cards. We do not accept Amex. We also accept cheques and cash (UK Sterling, Euros and US Dollars).

Postage and Insurance

All our lots are posted in hard backed envelopes for safe transit. Our website automatically calculates the Postage and Packing charges, based on the size & weight of the items purchased, and the delivery address. For UK customers orders over the value of £150 are sent Recorded Delivery, and orders over £250 are sent Special Delivery (next Working Day). For non-UK customers orders over £150 are sent by International Signed For Airmail. Heavier and/or bulky lots may be sent by Courier, we will advise when this is suitable, delivery times and cost.

Description of Items

We make every effort to ensure that all information on the site is correct. All items listed are assumed to be fine and sound, in our opinion, unless described to the contrary.

Catalogue Numbers

All catalogue numbers are taken from the latest Stanley Gibbon’s catalogue, unless otherwise stated.

How to contact us

Email: chris@robinhood-stamp.co.uk

Snail-mail: Robin Hood Stamp Company, Rushcliffe House, 17/19 Rectory Road, West Bridgford, Nottingham, England NG2 6BE

Tel: (44) 0115-982 6152 (Mon-Fri 09.00-17.00 UK time)

Fax: (44) 0115-945-5499